Terms and Conditions

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Payment Policy

Once payment has been processed, the buyer is responsible for the payment. If payment is not received, no items will be shipped. Types of payment accepted: Credit cards and Paypal on the website, Cash app is also accepted but you must contact Always Been Solid, LLC to help with that. You can use the message tab on the website or email at krystal@alwaysbeensolid.com

Shipping Policy

Shipping will be paid for by the buyer , unless stated otherwise by management of Always Been Solid, LLC.  Tracking information will be provided to the buyer  (via email or whatever platform the order was submitted on) once item(s) have shipped. Always Been Solid, LLC is not for responsible for any lost items. You will need to contact the mailing provider for assistance. Items have a 7 day timeframe to be shipped once payment has been confirmed.

Bracelet Sizing Policy

Buyer is responsible for selecting their sizes needed for any bracelet purchased. Always Been Solid, LLC is not responsible for replacing any bracelets that do not fit properly.  If the size is not selected then bracelet will be made according to the standard size listed under that particular bracelet.

Refund/Return Policy

Always Been Solid, LLC strives to provide quality customer service.  Written notification is required 7  days of  received items. Notification must be sent to krystal@alwaysbeensolid.com.  Items are not eligible for refunds after 14 days of being received by the buyer. If incorrect item is sent, Always Been Solid, LLC will replace with correct purchase for free of charge.

Product Policy

Please be sure to following any instructions that come with your products. Always Been Solid, LLC is not responsible for issues or accidents with use of products. If you have any questions about any products, please contact by sending a message on the website or via email at krystal@alwaysbeensolid.com

Feedback

Feedback is appreciated and welcomed. Please feel free to leave reviews on any items purchased and customer service received. If buyers have any complaints, please do not hesitate to contact management via email, krystal@alwaysbeensolid.com. Our mission is to provide excellent customer service and deliver quality products. Please note: there is not guarantee of a resolution but we will strive to fix any issues.